Safety and accountability in the community.

Islamic tradition emphasises preventing harm and standing up against injustice. Digital spaces need the same vigilance: fake profiles, harassment, financial scams, and coercion have no place on a marriage platform.

Users can report profiles and block people. Serious cases may be reviewed for enforcement. CSAE standards and child safety reporting are published and non-negotiable.

Moderation is not a perfect filter, but a visible process: clear rules, timely response to reports, and consequences when behaviour harms the community. That protects individuals and the trust serious seekers need.

Age or identity checks are one signal — not a background check, character reference, or guarantee. Maktub says this plainly so users keep using family, community, and professional support alongside the app.

Safety is a shared responsibility: meet in public, involve trusted people, never send money, and stop contact that feels coercive.

By naming limits honestly, we avoid the false promise that technology alone is enough. Tools help; judgement and adab remain with people.