Terms of Use

You must be 18 years of age or older to use the Service. The Service is intended for Muslim individuals seeking marriage. By joining the waitlist or creating an account, you confirm that you are 18 or older and that your use complies with the laws that apply to you.

The website is currently a waitlist and information page only. The Maktub application and its features are in development and are not yet available. Descriptions of planned features, timelines, and capacity are indicative and may change — they are not promises or guarantees. Joining the waitlist does not create any contract to provide the future app, nor any guarantee of access, a place in any cohort, or a specific launch date.

When the app is available, you will need to register an account with accurate, complete information. You are responsible for:

• keeping your login credentials confidential;
• all activity that takes place under your account;
• notifying us promptly if you suspect unauthorised access.

You may not create more than one account, transfer your account to another person, or allow anyone else to use it. We reserve the right to require identity verification before granting access.

When using the app, you may submit profile content including photos, a voice note, biographical details, and match preferences. You confirm that:

• any content you submit is accurate and belongs to you or you have the right to share it;
• photos show only yourself and do not infringe any third party’s rights or privacy;
• you are not impersonating another person.

You retain ownership of your content. You grant us a limited, non-exclusive licence to store and display it to other users as needed to operate the Service. We may remove content that violates these Terms without notice.

The app includes a Wali Mode feature that allows you to designate a guardian (wali) to view your profile activity. By enabling Wali Mode you confirm that you have obtained the consent of the person you designate before sharing their contact details with us, and that they are aware their information will be used for this purpose.

You agree not to:

• provide false, misleading, or someone else’s information, including submitting another person’s email address without their knowledge or consent;
• misrepresent your identity, marital status, or intentions;
• send unsolicited, offensive, or harassing messages to other users;
• share another user’s profile information, photos, or messages with third parties without their consent;
• use the Service for any unlawful, harmful, or fraudulent purpose, including soliciting money or promoting commercial services;
• attempt to disrupt, probe, or gain unauthorised access to the Service or its systems;
• copy, scrape, or reproduce the Service or its content without our written permission.

Maktub is an introductions platform. We do not guarantee that you will find a match, a spouse, or any particular result. Matching features depend on other users, whose conduct and choices we do not control.

The waitlist is free. Some features of the app may in future be subject to fees. Where charges apply, they will be clearly stated before purchase. All fees are in euros (EUR). Nothing in these Terms affects your statutory rights as a consumer under Dutch and EU law, including rights of withdrawal where applicable.

The Maktub name, branding, design, text, and other content on the Service are owned by us or our licensors and are protected by intellectual property laws. You may not use them without our prior written consent.

Our handling of your personal data is described in our Privacy Policy, which forms part of these Terms.

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure, nor do we endorse or verify the accuracy of any user-submitted content.

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot be limited or excluded under applicable law.

Subject to that, to the fullest extent permitted by law we are not liable for any indirect or consequential loss, or for any loss of profits, data, goodwill, or opportunity. Our total aggregate liability to you for all claims is limited to the greater of €100 or the total amount you paid to us in the 12 months preceding the claim.

You agree to indemnify us against any third-party claims and reasonable legal costs arising directly from your fraud, wilful misconduct, or intentional breach of these Terms.

We may suspend or terminate your access if you breach these Terms, or for any other legitimate reason with reasonable notice where practicable. You may close your account or leave the waitlist at any time by contacting us at info@getmaktub.app. On termination, your data will be handled in accordance with our Privacy Policy.

We may update these Terms from time to time. For material changes we will notify you by email at the address you provided. The updated Terms will show a new “last updated” date. If you continue to use the Service after a material change takes effect, you accept the updated Terms. If you do not agree, you may leave the waitlist or close your account by contacting us.

These Terms are governed by the laws of the Netherlands, and the courts of the Netherlands have jurisdiction. If you are a consumer resident in another EU member state, you also retain the benefit of any mandatory consumer protections under your local law.

Questions about these Terms? Email us at info@getmaktub.app.